TERMS OF SALE

La Sombrilla is part of Solero Sombrillas, S.L., with Tax ID (C.I.F.) B75306589, headquartered at Zapata-Molina – Avd. Las Americas, 1 – Polígono Industrial las Paredillas, warehouse B7 – 29130 Alhaurín de la Torre – Málaga – Spain, registered in the Málaga Commercial Registry under electronic folio, first registration, sheet MA-185214.

The activities of La Sombrilla comply with the Information Society Services and E-Commerce Act 34/2002.
Placing an order with La Sombrilla implies full acceptance and agreement with each and every one of these commercial terms.

Payment terms: All orders must be paid for in advance, unless otherwise agreed.

Delivery: The delivery time may vary and will be indicated in the quotation sent prior to any purchase.

Shipping: Each order includes a shipping fee. The goods travel at the risk and expense of Solero Sombrillas, S.L. until they reach the delivery address indicated in the order. The shipping service includes unloading the goods and placing them in a nearby and easily accessible location. No loading or handling service is included. The client, or the person appointed to receive the goods, expresses their agreement with the condition and quantity of the received items by signing the delivery note. From that moment, the client has 24 additional hours to inspect the goods and indicate any issue on the delivery note. In such a case, the defective item will be collected and replaced with another in perfect condition. Returns must be made in the original packaging.

The client has a one-week period from the receipt of the goods to return them if the product does not meet their expectations and an essential characteristic is missing or differs from the description of the item. The return must be made in the original packaging and via the transport service arranged by Solero Sombrillas, S.L. The reimbursement of the paid amount will be made through the same payment method once the goods are received at the Solero Sombrillas, S.L. warehouse. In this case, the return shipping cost will be deducted from the refunded amount.

Claims: The buyer must inspect the goods immediately upon receipt and notify Solero Sombrillas, S.L. in writing of any damage or missing items as soon as possible, and no later than 10 days from the delivery date. Otherwise, the delivery will be considered complete. The buyer shall allow the seller a reasonable period of time to resolve the issue.

Warranty: All our items are guaranteed against manufacturing defects for a period of two years from the date of purchase. This warranty does not cover misuse, negligence, vandalism, incorrect installation, accidents, exposure to abnormal weather conditions, or other causes not defined as defects by the manufacturer. The buyer must report faults or defects in writing to Solero Sombrillas, S.L. within 10 days.

Limited Liability: Solero Sombrillas, S.L. shall not be held liable for any loss, expense and/or damage resulting from delays or failure to fulfill its obligations due to circumstances beyond its control, such as war, war-like situations, riots and civil unrest, earthquakes, storms, floods, fire or any other natural disaster, accidents, blockades, loss of transportation, strikes and other forms of labor stoppage or production interruption, total or partial default by third parties whose products or services are required, reduction in available capacity, boycotts, government restrictions or the lack of necessary import/export licenses. Should any of the above events occur, Solero Sombrillas, S.L. will notify in writing and may, at its discretion, suspend its obligations or terminate the contract.

Solero Sombrillas, S.L. disclaims responsibility for any consequences involving third parties arising from the use of its products. The client is solely and ultimately responsible for their use.

For dispute resolution, the parties submit to arbitration by the National Consumer Arbitration Board.